This process is different depending on whether you paid with Paypal or Credit Card.

Paypal

If you subscribed with Paypal, you selected either a monthly or annual subscription, and Paypal automatically handles that. You can cancel using the procedures below. Note, we cannot cancel it ofr you.

On the PayPal Website

1. Log in: Go to PayPal.com and log in to your PayPal account.
2. Go to Settings: Click on the gear icon (Settings) in the upper right corner.
3. Select Payments: Click on “Payments”.
4. Choose Automatic Payments or Subscriptions: Select either “Automatic payments” or “Subscriptions and saved businesses”.
5. Find the Subscription: Locate the merchant or subscription you want to cancel.
6. Cancel the Subscription: Click “Cancel” next to the subscription you wish to cancel. \

On the PayPal App

1. Log in: Open the PayPal app and log in to your account.
2. Tap Menu: Tap the three horizontal lines in the top left corner.
3. Select Wallet: Scroll down and tap “Wallet”.
4. Choose Manage AutoPay: Tap “Manage AutoPay”.
5. Find the Merchant: Tap the merchant you want to cancel the subscription for.
6. Remove PayPal as Payment Method: Tap “Remove PayPal as your payment method”.

Credit Card

Open a support ticket https://amerisoft.zendesk.com
and we will handle the cancellation promptly.